Support
For businesses running a system we built. Tell us what's wrong or what you need. Every request gets a number and a reply by email.
- Who can send a request
- Only emails registered to your company. Use yours and the request goes straight in, with a confirmation and its number sent to that inbox. To register an email, yours or a colleague's, write to pujan@ahromlabs.com with the person's name and company.
- When we reply
- Within 2 business days. Urgent issues, where the system is down or work has stopped, the same business day. Support hours are Monday to Saturday, 10:00 to 19:00 IST, except public holidays.
- What helps
- What you were doing, what you expected and what happened instead, with a screenshot if you can. One request per issue keeps each one easy to track.